Barceló Imagine

My stay at Barceló Imagine far exceeded all expectations. Having visited Madrid multiple times and being accustomed to 4- to 5-star hotel standards, I can confidently say this was by far the best experience I’ve had. The interior design matched my personal taste perfectly—modern, elegant, and thoughtfully curated. The cleanliness throughout the hotel was exceptional, well beyond the usual standards. What truly set this stay apart, however, was the outstanding staff. From the front desk and housekeeping to the lifeguard at the pool, every interaction was marked by genuine warmth, professionalism, and attention to detail. It was, without exaggeration, the best hotel staff experience I’ve ever had.

Everything! It is now my favorite in Madrid. Having the lobby restaurant/bar from 1 pm till midnight is a big plus! It is clean housekeeping is 10/10. The bed is very comfortable and A/C is really cold. I booked the room with the terrace, it is a large terrace and great for smokers. The hotel is very quiet despite the Chamartin train station is close but the windows are sealed. The staff is good as well. The location is in a quiet area away from the noise of the downtown, however, two metro stations (one of them is a major train station for regional and suburban trains). The airport is 15 mins away. Really it is a great hotel.

We were very satisfied with our stay at Barcelo Imagine. To provide some context, I was in Madrid for a week on holidays and I had to check out from the hotel I had booked due to poor and unhygienic room. I had never stayed at Barcelo Imagine and am very happy that I selected this hotel to stay. The check-in experience was super smooth. I had already checked in online which is always helpful when travelling in Spain but the staff was very helpful and I had to wait maybe five minutes before I got my keys. The room was spacious for a family of three. I had booked the Premium room which has a maximum capacity of 4 (2 adults + 2 children) but honestly it would get crowded for a family of 4. The beds were comfortable. The air-conditioning worked like a charm and the blackout curtains provided a very comfortable sleep experience. The room had excellent sound proofing and very good amenities. The bathroom is spacious with a walk-in shower plus a bathtub. The room comes with a steam iron which is a bit tricky to use but better than no iron. The pool was always busy which is expected considering the amazing weather in Madrid at this time. We used the sauna and the gym which were also very well maintained. We also had breakfast multiple times at the hotel. The breakfast is good but not exceptional. You can have a proper breakfast though which is good enough. The sky bar is also a good experience to just relax at the end of day and a few last drinks. There is a supermarket two minute walk from the hotel for water and other supplies. The Chamartin train station is three to five minute walk from the hotel as well which makes a perfect connection to the city center. There is also a taxi stand right across the road which I would strongly recommend compared to ordering Uber. Overall, an excellent experience. I have already booked another stay in July. See you guys soon.

Everything! It is now my favorite in Madrid. Having the lobby restaurant/bar from 1 pm till midnight is a big plus! It is clean housekeeping is 10/10. The bed is very comfortable and A/C is really cold. I booked the room with the terrace, it is a large terrace and great for smokers. The hotel is very quiet despite the Chamartin train station is close but the windows are sealed. The staff is good as well. The location is in a quiet area away from the noise of the downtown, however, two metro stations (one of them is a major train station for regional and suburban trains). The airport is 15 mins away. Really it is a great hotel.

Outstanding service provided by the housekeeping staff, particularly the lady responsible for the 7th floor (721). She was incredibly helpful and reliable, ensuring that my room was always impeccably clean and well-organized. Her attention to detail and dedication to her work should not get unnoticed. Upon arrival, I was pleased to find that the room was perfectly prepared, with a crib already set up for my baby. Additionally, the breakfasts at Barcelo Imagine were very good, offering a wide variety of options to start the day.