Barceló Imagine

Outstanding service provided by the housekeeping staff, particularly the lady responsible for the 7th floor (721). She was incredibly helpful and reliable, ensuring that my room was always impeccably clean and well-organized. Her attention to detail and dedication to her work should not get unnoticed. Upon arrival, I was pleased to find that the room was perfectly prepared, with a crib already set up for my baby. Additionally, the breakfasts at Barcelo Imagine were very good, offering a wide variety of options to start the day.

Loved it here I wish I’d have spent my entire trip to Madrid in this hotel, because it would have made it doubly enjoyable. The hotel smells amazing on entry. There is a complementary refreshment station with water and sweets. For this quality of hotel however, I would expect to see an active doorman service to help with luggage etc. I made use of their free luggage storage pre check-in and went out for lunch locally. At check-in Susana was so warm, welcoming and helpful. I asked for a quiet room and she absolutely delivered. The room was super spacious and well designed with USB ports in walls for international travellers. I don’t usually travel short haul with a HDMI cable/laptop etc so it would be a good idea for the hotel to add some basic apps to the TV such as YouTube and Netflix because I also don’t have chromecast. Our bed was *huge* with a choice of 3 different pillows and a further pillow menu in the app, which is big tick from me. Cleanliness throughout this establishment is top notch. The pool and outside bar restaurant area is a pleasure to use, the water is a comfortable temperature and there are lots of sunbeds with parasols and a couple of cabanas around. It does not feel like you’re in a major city because it’s very zen and peaceful. The location is in a calm, friendly residential / business area with supermarket, local restaurants and a pharmacy within a minute walk. In only 5 minutes you can be in Chamartin station for two metro lines into the city or a train to other parts of Spain, we went to Segovia which is about half an hour by train. Around ten minutes walk and you reach a brand new, modern business area with shopping mall and every type of international cuisine you could wish for. Local taxis are abundant across the street from the hotel also.

Rooms were spacious and well designed, big bathrooms with good facilities, including nice big towels. Bed was extremely comfortable (and massive). Excellent breakfast, pool area was clean and smart, lovely pool. Very impressed with the whole hotel. Good value for money as well.

Lovely spacious room and large comfy bed, with great furnishings and decor. En suite modern and spacious. 3 armchairs in the room! Music theme was lots of fun and done really well. Everything was spotless. The ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap. Location was great as we were using Chamartin Station and metro, which is just 5 minutes walk. You can get into the city centre easily from here. There are some nice restaurants 10 min walk away.

Nicely presented hotel, with a musical theme throughout the public areas and the rooms. My room was spacious, with a big bed, wet room style shower and glass windows along one entire side from floor to ceiling, which meant the room was bright and light (although the curtain were thick and didn't let light in when drawn). The staff were polite and efficient and the breakfast selection was amongst the best I've seen.